{"id":6002,"date":"2018-04-09T15:59:02","date_gmt":"2018-04-09T13:59:02","guid":{"rendered":"http:\/\/dd.dev-sharespine.se\/?page_id=6002"},"modified":"2023-08-10T14:39:15","modified_gmt":"2023-08-10T12:39:15","slug":"support-service","status":"publish","type":"page","link":"https:\/\/www.sharespine.com\/sv\/support-service\/","title":{"rendered":"Support & SPS"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”Hero” _builder_version=”4.16″ background_enable_color=”off” background_color_gradient_direction=”135deg” background_enable_image=”off” background_blend=”overlay” inner_width_tablet=”50px” inner_max_width_tablet=”50px” custom_padding=”3%||54px||false|false” animation_direction=”bottom” z_index_tablet=”500″ da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_2,1_2″ module_class=”embedded-header” _builder_version=”4.16″ _module_preset=”default” max_width=”1140px” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_code _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Support & SPS<\/h1>\n

Sharespine har tack vare m\u00e5nga \u00e5r i branschen byggt upp ett stort know-how kring e-handelsrelaterade integrationer. Med v\u00e5r integrationsplattform kan vi konfigurera en m\u00e4ngd olika kombinationer av system och generella fl\u00f6den via plattformens gr\u00e4nssnitt.Som ny kund hos Sharespine f\u00e5r ni hj\u00e4lp med konfigurering, v\u00e4gledning och utbildning i v\u00e5r integrationsplattform genom ert avtalade leveransprojekt<\/a>. Vill du senare l\u00e4gga till fler connectorer, \u00e4ndra din arbetsfl\u00f6den eller har behov av mer kundunika anpassningar & projekt (SPS) s\u00e5 tar du kontakt med v\u00e5r s\u00e4ljavdelning<\/a>.<\/span><\/pee>[\/et_pb_code][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.sharespine.com\/wp-content\/uploads\/2020\/06\/support.png” title_text=”support” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Features” _builder_version=”4.16″ background_enable_color=”off” custom_padding=”0px|0px|40px|0px” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ module_class=”support-block” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_code _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Support – efter avslutad leverans<\/h2>\n

N\u00e4r leveransprojektet \u00e4r genomf\u00f6rt s\u00e5 hanterar v\u00e5r helpdesk kundens eventuella fr\u00e5gor och grundl\u00e4ggande support kring plattformen och tj\u00e4nsterna som hanteras via telefon, e-post <\/a>eller v\u00e5rt \u00e4rendehanteringssystem<\/a>. Grundl\u00e4ggande support p\u00e5 v\u00e5ra standard konfigurationer ing\u00e5r i licensavgiften f\u00f6r integrationsplattformen.<\/span>[\/et_pb_code][\/et_pb_column][et_pb_column type=”1_2″ module_class=”support-block” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_code _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Professional Services – SPS<\/h2>\n

Sharespine Professional Services \u00e4r v\u00e5r avdelning f\u00f6r kunddrivna anpassningar. Ni f\u00e5r en projektledare som v\u00e4gleder och tilldelar resurser till ert projekt. Vi tar ansvar f\u00f6r olika moment som f\u00f6rstudier, projektledning, serviceavtal eller annan kundunik utveckling. L\u00e4s mer om Sharespine Professional Services<\/a>. <\/span>[\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_code module_class=”list-block” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Vilken typ av support\u00e4renden beh\u00f6ver bokas in?<\/h2>\n

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